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Frequently Asked Questions (FAQ)

Here you'll find a few of our most popular questions, indexed by the categories below.

Orders & Shipping

1/ Do you deliver across Kuwait?

Yes, we currently deliver to all areas across Kuwait.

2/ How long does order processing take?

Orders are typically processed within 24 hours after payment confirmation. Orders placed on Fridays or public holidays will be processed on the next business day.

3/ How long does delivery take?

How long does delivery take?

4/ How much does shipping cost?

Shipping fees are calculated at checkout based on your location. We may also offer free shipping promotions on selected orders.

5/ How can I track my order?

Once your order has been shipped, you will receive a confirmation message via WhatsApp with tracking details when available.

6/ What should I do if my order is delayed?

If your order has not arrived within the expected delivery timeframe, please contact us via WhatsApp for assistance.

Returns & Refunds

Q: What is your return policy?

You may return eligible items within 14 days of receiving your order.

Q: What conditions must be met for a return?

Returned items must be:

  • Unused and in original condition
  • In the original packaging
  • Accompanied by proof of purchase (order number or receipt)

Which items cannot be returned?

The following items are not eligible for returns:

  • Gift cards and digital products
  • Opened or used items
  • Products damaged by the customer
  • Final sale items

Q: How long does a refund take?

Once your return is approved, refunds are typically processed within 5–10 business days to your original payment method.

Q: Do you offer exchanges?

Do you offer exchanges?

Q: Who pays for return shipping?

Who pays for return shipping?

Products & Payments

Q: Are your products authentic?

Yes, we only sell genuine and high-quality products from trusted brands and suppliers.

Q: What payment methods do you accept?

We accept the payment methods displayed during checkout. Cash on Delivery may be available for eligible orders.

Q: Can I cancel my order?

Please contact us as soon as possible. Orders can only be cancelled before they have been processed or shipped.

Contact Us

📞 WhatsApp: +965 60626453

🌐 Website: amctechnologykw.com

Thank you for choosing AMC Technology — bringing innovation, quality, and value together for customers across Kuwait. 🚀